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Read more about the article New look for SmartHub

New look for SmartHub

  • Post author:Jon David Carmack
  • Post published:October 3, 2023
  • Post category:Member Service/SmartHub
  • Post comments:0 Comments

SmartHub has a new look. The browser version of SmartHub that you access from a computer or mobile browser has been updated to provide you with a more cohesive and…

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Read more about the article SmartHub 101: PowerMyWay prepay

SmartHub 101: PowerMyWay prepay

  • Post author:Jon David Carmack
  • Post published:August 18, 2023
  • Post category:SmartHub
  • Post comments:0 Comments

PowerMyWay is Craighead Electric’s prepay program that lets you pay for your electricity before you use it, just like you do for many other things in life. You can buy…

Continue ReadingSmartHub 101: PowerMyWay prepay
Read more about the article SmartHub101: LiveChat with a representative

SmartHub101: LiveChat with a representative

  • Post author:Jon David Carmack
  • Post published:June 20, 2023
  • Post category:SmartHub
  • Post comments:0 Comments

We are excited to announce that Live Chat service is now available to all Craighead Electric Cooperative members. This new feature allows you to instant message with a member service…

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Read more about the article SmartHub101: Pay Now without Registering

SmartHub101: Pay Now without Registering

  • Post author:Jon David Carmack
  • Post published:May 2, 2023
  • Post category:SmartHub
  • Post comments:0 Comments

A lesser-known but occasionally useful feature of the Craighead Electric SmartHub member portal is the Pay Now Site. Pay Now allows anyone to make a one-time online payment without registering…

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Read more about the article SmartHub101: Pay by Cash

SmartHub101: Pay by Cash

  • Post author:Jon David Carmack
  • Post published:January 1, 2023
  • Post category:SmartHub
  • Post comments:0 Comments

The Pay by Cash service, provided by Vanilla Direct, is available at dozens of local retail locations. A member wishing to pay with cash provides a barcode at checkout, makes the payment, and receives a receipt. Payment is posted to the member’s account instantly.

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Read more about the article SmartHub101: Usage Data Exports in SmartHub

SmartHub101: Usage Data Exports in SmartHub

  • Post author:Jon David Carmack
  • Post published:November 1, 2022
  • Post category:SmartHub
  • Post comments:0 Comments

Data exports for your energy data have arrived in SmartHub the form of the GREEN BUTTON. What is Green Button? Green Button is a national, government-led initiative that gives customers…

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Read more about the article SmartHub101: Managing Notifications

SmartHub101: Managing Notifications

  • Post author:Jon David Carmack
  • Post published:July 1, 2022
  • Post category:SmartHub
  • Post comments:0 Comments

SmartHub gives you many options for what notifications you receive, who receives them, and in what format.

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Read more about the article SmartHub101: Multiple Users

SmartHub101: Multiple Users

  • Post author:Jon David Carmack
  • Post published:May 1, 2022
  • Post category:SmartHub
  • Post comments:0 Comments

Once you have enrolled in SmartHub it is easy to add a secondary user (spouse, business partner, roommate etc.) without sharing your credentials.

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Read more about the article Introduction to SmartHub

Introduction to SmartHub

  • Post author:Jon David Carmack
  • Post published:November 3, 2021
  • Post category:SmartHub
  • Post comments:0 Comments

Life is fast, and it can be hectic, but paying your bill doesn’t have to be complicated. With Craighead Electric Cooperative SmartHub web and mobile app, it won’t be. We wanted to take the opportunity to give you some valuable information that will help you prepare for the launch of SmartHub.

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Read more about the article New Member App
SmartHub login page

New Member App

  • Post author:Jon David Carmack
  • Post published:October 7, 2021
  • Post category:Member Service
  • Post comments:0 Comments

One of our most requested services is a mobile app for members to manage their accounts. Coming this winter, a new Craighead Electric Cooperative mobile app will launch...

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