Live Chat with a Member Service Representative

Have an instant message conversation with a member service representative.  Click on the green chat bubble at the bottom right corner of our website or visit LiveChat from the Contact Us menu in the SmartHub mobile app. Live representatives are only available to respond during business hours. 

Create a Ticket on SmartHub

Click on the “Report an Issue/Inquiry” button in your SmartHub to make a billing inquiry, request disconnection of service, ask questions, request maintenance, and even see about getting troublesome trees trimmed. Your inquiry is automatically directed to the best cooperative employee to handle your issue.  

Send us a message

You can send us a message directly from this page. Just fill out the form below and click send.

    Give us a call

    Toll-free 1-800-794-5012

    Call center hours are generally weekdays 8-5

    Office numbers
    Jonesboro Headquarters (870) 932-8301
    Paragould District Office (870) 239-2557
    Walnut Ridge District Office (870) 886-1616

    Send us some snail mail

    Send your checks, bill stubs, and letters to the Jonesboro headquarters at

    Craighead Electric Cooperative
    P.O. Box 7503
    Jonesboro, AR 72403-7503

    Or the Walnut Ridge District Office

    Craighead Electric Cooperative
    P. O. Box 868
    Walnut Ridge, AR 72476-2813

    Send packages to the street address of the appropriate office listed below.

    Or a fax

    If you must,
    you can send a Fax to (870) 972-5674

    Visit a local office location

    Drive-thru and lobby hours are generally weekdays from 8-5.

    Jonesboro Headquarters

    Jonesboro Office Headquarters

    4314 Stadium Blvd
    Jonesboro, AR 72403

    Paragould District Office

    Paragould District Office

    7277 Highway 69
    Paragould, AR 72450

    Walnut Ridge District Office

    Walnut Ridge District Office

    477 Hwy 412
    Walnut Ridge, AR 72476