May/June 2023 Hotlines Newsletter
May/June 2023 Hotlines Newsletter: SmartHub feature 101, Solar compensation update, Department of Energy's new Energy Savings Hub, and more in this edition of the Craighead Electric Hotlines Newsletter
solar panels on the roof of a typical suburban Arkansas house
Don’t be deceived by solar scams
Conventional wisdom says that if something sounds too good to be true, it probably is. Yet, every day, solar companies attempt to mislead our members with promises too good to be true.
SmartHub101: Pay by Cash
The Pay by Cash service, provided by Vanilla Direct, is available at dozens of local retail locations. A member wishing to pay with cash provides a barcode at checkout, makes the payment, and receives a receipt. Payment is posted to the member’s account instantly.
November/December 2022 Hotlines Newsletter
November/December 2022 Hotlines Newsletter: See the updated Membership Handbook, SmartHub Tips, and more.
How the proposed rate change could affect you
While the average residential electric bill will increase by about $14.13, from $112.45 to $126.58, the new rates will still compare favorably to other rural utilities in Arkansas and across the nation. The new rates will affect each member differently. Here are some ways to minimize the impact of the proposed rates.
CECC Proposes New Rates
CECC will submit a rate adjustment request to the Arkansas Public Service Commission in July. If approved, it will go into effect with usage beginning Oct. 1, 2022, and reflect a 9.3% average increase across all rate classes — residential, commercial, and lighting, including an increase in the service availability charge.
CECC Bill Copy
Energy Cost Adjustment to be spread out over nine electric bills
Due to historic winter weather in February resulting in an excessive increase in electric usage, Craighead Electric members will experience a higher-than-normal electric bill. One of the factors impacting their bill is the Energy Costs Adjustment.
Higher electric bills expected due to cold weather
Historic weather Historically cold weather swooped into North America in February breaking temperature records across the Midwest. We asked you to work together to conserve power to stabilize the grid…
Third-Party Payment Vendors
Members who elect to use third-party payment vendors to pay their electric bill may encounter unexpected problems from using these services.