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Outage / Storm Center

Outage / Storm Center

TO REPORT YOUR OUTAGE, PLEASE CALL 888-771-7772.

View Current Outages Power Restoration Procedures

Backup Generators

Notify us when you purchase a standby generator so we can be aware of your location. We also encourage you to have a licensed electrician install your generator.

Some members use backup or standby generators to provide power during outages. Craighead Electric needs to know if you are using a backup generator because of safety hazards they can pose to line workers and to you.

Be sure to have your generator installed by an electrician and be sure that it has a manual transfer switch to isolate the device from the power grid. If they are not properly isolated power can flow back to the power line, causing harm to the line workers. Also, if the circuits are not properly isolated this can cause the generator to overheat, which could lead to an electrical fire in your home.

The most common isolation method is to install a double-throw, double-pole transfer switch. If you do not have a load transfer switch installed, plug appliances and lamps directly into the generator.

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STORM PREPAREDNESS

Be Ready Before Disaster Strikes

If disaster strikes your community, you might not have access to food, water, or electricity for some time. By taking time now to prepare emergency kits, you can provide for your entire family.

Even though it is unlikely that an emergency would cut off your food supplies for two weeks, consider maintaining a stockpile that will last that long. In fact, you can use the canned goods, dry mixes, and other staples on your cupboard shelves.Protein bars and breakfast bars are also good to have on hand.

But an ample supply of clean water remains a top priority. A normally active person needs to drink at least 2 quarts (a half gallon) of water each day. You also need water for food preparation and hygiene. Count on at least an additional half-gallon per person, per day.

Store at least a three-day supply and consider storing a two-week supply of water for each member of your family. If you are unable to handle this much, store as much as you can. You can reduce the amount of water your body needs by reducing activity and staying cool. Don't forget to take your pets’ water needs into account, too!

An emergency kit should also include tools to help you weather the storm. Remember to store a battery or hand-crank operated radio, can opener, flashlights, extra batteries, hand sanitizer, and first aid supplies. Include a seven-day supply of medications for you or other family members. Finally, store copies of important documents—birth certificates, passports, and insurance policies.

While these are the basics, you can further customize your kit by including family photos, candy, nuts or other snack foods, and even a deck of cards to help pass the time. Think ahead—rechargeable flashlights plugged in around key areas of your home provide instant light if the power goes out.

To learn more about how to preparing for storms and other emergencies, visit www.redcross.org.

How to Hook Up a Generator Safely

How to hook up a standby generator.pdf

The People Behind Your Power

How to Operate a Generator Safely

How to operate a generator SAFELY.pdf

Storm Preparedness and Food Safety

Tornado Safety Infographic
Be Prepared Before the Storm Infographic
Food Safety Infographic
Food Safety After an Outage By USDA
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©2019 Craighead Electric Co-op Corp.. A Touchstone Energy Cooperative

  • Account Services
    • Apply for New Electric Service & Deposit Information
    • Explanation of Your Electric Bill
    • Fuel Cost Adjustment
    • Payment Assistance
    • Payment Options
    • Power My Way (PrePay Billing)
  • Outage / Storm Center
  • Energy Services
    • Energy Efficiency
    • Meter Loop Specification Sheets
    • Net Metering
    • Rate Schedule
    • Renewable Energy
    • Solar One
    • Surge Protection
    • Vegetation & R-O-W Program
  • Safety
    • Call Before You Dig
    • Copper Theft
    • Safety Information & Presentations
  • Community
    • ACRE
    • A Word from Your CEO
    • Co-Op Cares
    • Co-op Connections Card
    • Gov Deals
    • Hot Lines Newsletter
    • Lineman Scholarship
    • Youth Tour 2019
  • About Us
    • Annual Financial Report
    • Board of Directors
    • By-Laws & Articles of Incorporation
    • Capital Credits
    • Careers
    • Contact Us
    • Electric Generation
    • History of Craighead Electric
    • Management Staff
    • Mission Statement