Contact Us
Live Chat with a Member Service Representative
Have an instant message conversation with a member service representative. Click on the green chat bubble at the bottom right corner of our website or visit LiveChat from the Contact Us menu in the SmartHub mobile app. Live representatives are only available to respond during business hours.
Create a Ticket on SmartHub
Click on the “Report an Issue/Inquiry” button in your SmartHub to make a billing inquiry, request disconnection of service, ask questions, request maintenance, and even see about getting troublesome trees trimmed. Your inquiry is automatically directed to the best cooperative employee to handle your issue.
Send us a message
You can send us a message directly from this page. Just fill out the form below and click send.
Give us a call
Toll-free 1-800-794-5012
Call center hours are generally weekdays 8-5
Office numbers
Jonesboro Headquarters (870) 932-8301
Paragould District Office (870) 239-2557
Walnut Ridge District Office (870) 886-1616
Send us some snail mail
Send your checks, bill stubs, and letters to the Jonesboro headquarters at
Craighead Electric Cooperative
P.O. Box 7503
Jonesboro, AR 72403-7503
Or the Walnut Ridge District Office
Craighead Electric Cooperative
P. O. Box 868
Walnut Ridge, AR 72476-2813
Send packages to the street address of the appropriate office listed below.
Or a fax
If you must,
you can send a Fax to (870) 972-5674
Visit a local office location
Drive-thru and lobby hours are generally weekdays from 8-5.
