You're more than a customer
Author Anthony J. D’Angelo observed that, “Without a sense of caring, there can be no sense of community.”
To a large degree, this reflects the electric cooperatives’ philosophy toward our consumer-members and the broader service territory that we serve. As a cooperative, we have a different “bottom line.” While our priority is always to provide reliable and safe energy, there is another equally important part of this equation. Your well-being and that of the larger community that we serve are of paramount concern.
To us, you are not just a customer; you are a member of our co-op and without you, we would not exist.
The electric co-ops were founded as part of President Franklin Roosevelt’s New Deal in the 1930s to fulfill a vital need in our community that would not have otherwise been met. Concerned local leaders came together to build this co-op and bring electricity where there was none.
At that time, members of the community understood we were different because they likely knew someone who helped to create their local electric co-op. For most people, our founding and its circumstances have been long forgotten. Over time, folks in the community may have come to think of us as simply another energy provider. But we are not. We are a co-op that is constantly evolving to meet the needs of the communities we serve, and we are able to do this because of members like you.
We are always seeking to keep pace with the changing energy environment, evolving technology and shifting consumer expectations.
As a local business, we have a stake in the community. That’s why we support various programs and activities in the community as we work to make it a better place for everyone.
While the times may have changed, our mission and outlook have not. We view our role as a catalyst for good. Working together, we can accomplish great things for our community now and in the future.