Pertaining to member service topics
While the average residential electric bill will increase by about $14.13, from $112.45 to $126.58, the new rates will still compare favorably to other rural utilities in Arkansas and across the nation. The new rates will affect each member differently. Here are some ways to minimize the impact of the proposed rates.
Life is fast, and it can be hectic, but paying your bill doesn’t have to be complicated. With Craighead Electric Cooperative SmartHub web and mobile app, it won’t be. We wanted to take the opportunity to give you some valuable information that will help you prepare for the launch of SmartHub.
One of our most requested services is a mobile app for members to manage their accounts. Coming this winter, a new Craighead Electric Cooperative mobile app will launch...
The Arkansas Public Service Commission (APSC) has announced the date of May 3, 2021, to lift the moratorium on disconnections for electric services.
Due to historic winter weather in February resulting in an excessive increase in electric usage, Craighead Electric members will experience a higher-than-normal electric bill. One of the factors impacting their bill is the Energy Costs Adjustment.
Historic weather Historically cold weather swooped into North America in February breaking temperature records across the Midwest. We asked you to work together to conserve power to stabilize the grid…
Members who elect to use third-party payment vendors to pay their electric bill may encounter unexpected problems from using these services.